Privacy Policy

The Flauta Nativa Ashar website is committed to safeguarding your privacy. Please contact us if you have any questions or problems regarding the use of your personal data and we will be happy to assist you. By using this website and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.

privacy overview

This website uses cookies to improve your experience as you browse the website. Of these, cookies categorized as necessary zen stored in your browser, as they are essential for the functioning of the basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These zen will be stored in your browser only with your consent. You also have the option to disable these cookies. But disabling some of these cookies may affect your browsing experience.


  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your personal data?
  4. What personal data do we collect about you
  5. How we use your personal data
  6. Who else has access to your personal data
  7. How we protect your data
  8. Information about cookies
  9. Contact information


Personal Data cad or identifiable natural person
Processing – any operation or set of operations performed on Personal Data or sets of Personal Data.
Data Subject – a natural person whose personal data is being processed.
Child – a natural person under 18 years of age.
We / we (in capital letters or not) – Flauta Nativa Ashar –

Data Protection Principles

We promise to adhere to the following data protection principles:

  • Processing is legal, fair and transparent.
  • Our processing activities have legal reasons.
  • We always consider your rights before processing personal data.
  • We will provide information about processing upon request.
  • Processing is limited to the purpose.
  • Our Processing activities fit the purpose for which the Personal Data was collected.
  • Processing is done with minimal data.
  • We only collect and process the minimum amount of personal data necessary for any purpose.
  • Processing is limited to a period of time.
  • We will zen store your personal data for longer than necessary.
  • We will do our best to ensure data accuracy.
  • We will do our best to ensure data integrity and confidentiality.

Rights of the Data Subject

The Data Subject has the following rights:

  1. Right to information – means you need to know if your personal data is being processed; what data is collected, where it is obtained from, and why and by whom it is processed.
  2. Right to Access – meaning that you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your collected personal data.
  3. Right to rectification – which means you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete.
  4. Right to erasure – which means that, under certain circumstances, you can request that your personal data be erased from our records.
  5. Right to restrict processing – i.e. where certain conditions apply, you have the right to restrict the processing of your personal data.
  6. Right to object to processing – meaning that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning that you have the right to object to automated Processing, including profiling; and not be subject to a decision based solely on automated Processing. You can exercise this right whenever there is a result of profiling that produces legal effects that significantly affect or affect you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or, if feasible, as a direct transfer from one Processor to another.
  9. Right to make a complaint – in the event that we refuse your request under the Access Rights, we will provide a reason why. If you are not satisfied with the way your request was handled, please contact us.
  10. Right to help from supervisory authority – which means you have the right to receive help from a supervisory authority and the right to other legal remedies such as claiming damages.
  11. Right to Withdraw Consent – ​​You have the right to withdraw any consent to the processing of your personal data.

data we collect

Cad astro: information you have provided to us
This could be your email address, name, billing address, home address, etc – primarily information necessary to deliver a product / service or to improve the customer's experience with us. We save the information you provide to us so that you can comment or perform other activities on the site. This information includes, for example, your name and email address.

Cookies: Information Automatically Collected About You
This includes information that is automatically stored zen cookies and other session tools. For example, shopping cart information, IP address, purchase history (if any), etc. This information is used to improve the customer experience. When you use our services or view content on our website, your activities may be logged.

Information from our partners
We collect information from our trusted partners with confirmation that they have legal grounds to share this information with us. This is information that you have provided them directly or that they have collected about you for other legal reasons. See the list of our partners here .

Publicly Available Information
We may collect information about you that is publicly available.

How we use your Personal Data

We use your Personal Data to:

  • provide our service to you. This includes, for example, registering your account; provide you with other products and services that you have requested; provide you with promotional items at your request and communicate with you in relation to these products and services; communicating and interacting with you; and notify you of changes to any Services.
  • enhance your customer experience;
  • comply with a legal or contractual obligation;

We use your personal data for legitimate reasons and / or with your consent.
In order to enter into a contract or fulfill contractual obligations, we process your personal data for the following purposes:

  • to identify you;
  • to provide a service or ship/deliver a product;
  • to communicate for sales or billing;

Based on legitimate interest, we process your personal data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners)
  • to manage and analyze our customer base (purchasing behavior and history) to improve the quality, range and availability of products/services offered/provided;
  • to conduct customer satisfaction surveys;

As long as you haven't told us otherwise, we consider offering you products/services similar or similar to your shopping history/browsing behavior to be our legitimate interest.

With your consent, we process your personal data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners)

We process your personal data to fulfill obligations arising from the law and / or use your personal data for options provided by law. We reserve the right to anonymize the Personal Data collected and to use this data. We will use data outside the scope of this Policy only when it is anonymized. We save your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations under the law, but no longer than 5 years .

We may process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • further processing would not harm your interests and
  • there would be appropriate safeguards for processing.

We will inform you of any further processing and purposes.

Who else can access your personal data

We do not share your personal data with strangers. Personal Data about you is, in some cases, provided to our trusted partners, in order to provide the service to you or to improve the customer experience. We share your data with:

Our business partner:

  • Stripe – online payments provider;
  • Paypal – online payment provider;
  • Asaas – online payments provider.

We only work with processing partners who can guarantee an adequate level of protection for your personal data. We disclose your personal data to third parties or government officials when we are legally required to do so. We may disclose your Personal Data to third parties if you have consented or if there are other legal reasons to do so.

How we protect your data

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for potential vulnerabilities and attacks.

Although we try our best, we cannot guarantee the security of information. However, we promise to notify the relevant authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist law enforcement if any breaches occur.

If you have an account with us, please note that you must keep your username and password secret.


We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements and collect information about users. This is done to personalize and enhance your experience with us.

A cookie is a small text zen stored on your computer. zen information that is used to help make websites work. We can only access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent the use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are necessary for you to be able to use some important features on our website, such as login. These cookies do not collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and enables us to provide you with more personalized features. For example, they can remember your name and email on comment forms so you don't have to re-enter that information the next time you comment.
  • Analytics cookies – these cookies are used to track usage and performance of our website and services
  • Advertising cookies – these cookies are used to display advertisements that are relevant to you and your interests. Also, they are used to limit the number of times you see an ad. They are usually cad on the website by advertising networks with the website operator's permission. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often, targeting or advertising cookies will be linked to website functionality provided by the other organization.

You can remove cookies zen on your computer through your browser settings. Alternatively, you may be able to control some third-party cookies using a privacy-enhancing platform. For more information about cookies, visit: .

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can review here . If you would like to opt out of tracking by Google Analytics, please visit the Google Analytics opt-out page .

Contact information

  • Telephone: +55 (21) 2018-1970
  • Email: [email protected]
  • Responsible: Ralph CP Ramos F
  • Address: Rua Cleodon Furtado nº 318. Varge Grande. Rio de Janeiro. Brazil. CEP: 22785-030

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy.
Last modification was made on June 04, 2023.